We offer a spectrum of support contracts ranging from Account Management to Technical Support response. AccurateConsult also offers periodic checking on Weekly, Fortnightly or Monthly basis. This helps ensure your systems are running smoothly and meets your demands for availability. You can get the support you need from our four level of support contract.

AC PLATINUM SUPPORT

AccurateConsult will provide full outsourcing and consultancy resources for your IT Support requirements. Our highly skilled engineers will be dedicated to your site to support mission -critical computing environments.

AC GOLD SUPPORT

AC Gold support provides, under contract, a number of account-based services, and regular maintenance of your business critical IT systems. Regular Checks and system maintenance helps you proactively resolve system problems and better manage key business systems.

AC SILVER SUPPORT

AC Silver support gives you, under contract, Online and telephone support, with regular maintenance of your business critical IT systems. Fortnightly system maintenance, check updates will be carried out by our skilled engineers.

AC BRONZE SUPPORT

AC Bronze support gives you, under contract, telephone support, and onsite support as and when required based on purchased units. Unused units can be carried over to the following year when the contract is renewed.. We also assist you with wide range of self-help tools. This is suitable for companies that use in-house personnel to perform hardware and application services.